Privacy Policy

Last Updated: 05 June 2026

1. Introduction

Mighty Furries ("we", "our", "us") values the trust placed in us by pet parents and is committed to protecting your privacy and personal information.

This Privacy Policy explains how we collect, use, store, process, and protect information when you visit our store, use our website, interact with us on social media, place orders, book grooming appointments, participate in events, or use our home delivery services.

By accessing our website, using our services, or providing your information to us, you consent to the practices described in this Privacy Policy.

2. Information We Collect

Personal Information

We may collect:

Name
Mobile number
Email address
Residential address
Billing and delivery address
Emergency contact details (where applicable)

Pet Information

To provide personalized services, we may collect:

Pet's name
Species and breed
Age and date of birth
Vaccination status
Grooming preferences
Health-related information voluntarily provided by pet parents

Transaction Information

We may collect:

Purchase history
Product preferences
Grooming service history
Loyalty program participation
Payment transaction details

Technical Information

When you visit our website, we may automatically collect:

IP address
Device information
Browser type
Website usage data
Cookies and analytics information

3. How We Collect Information

We collect information through:

Direct Interactions

When you:

Make purchases
Book grooming appointments
Register for events
Contact customer support
Subscribe to newsletters
Participate in contests or promotions

Website & Analytics

Through cookies, website analytics tools, and similar technologies that help us improve user experience.

Third-Party Services

Information may also be received through payment gateways, delivery partners, marketing platforms, and social media integrations.

4. How We Use Your Information

We use your information to:

Process orders and deliveries
Schedule and manage grooming appointments
Recommend suitable products and services
Communicate appointment reminders and order updates
Respond to customer queries
Improve our products, services, and customer experience
Conduct promotions, contests, and events
Send offers, newsletters, and marketing communications (with the option to opt out)
Comply with legal obligations

5. Sharing of Information

Mighty Furries does not sell or rent personal information to third parties.

We may share information with:

Service Providers

Including:

Payment gateway providers
Delivery partners
Website hosting providers
Marketing and communication platforms

Legal Authorities

When required by applicable law, court order, or government directive.

Business Transfers

In the event of a merger, acquisition, restructuring, or sale of business assets, customer information may be transferred as part of the transaction.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no online transmission or storage system can be guaranteed to be completely secure.

7. Data Retention

We retain personal information only for as long as necessary to:

Provide services
Maintain business records
Comply with legal and regulatory requirements
Resolve disputes and enforce agreements

8. Marketing Communications

You may choose to receive information regarding:

New products
Promotions and offers
Pet care tips
Events and community activities

You may opt out of marketing communications at any time by clicking the unsubscribe link or contacting us directly.

9. Cookies Policy

Our website may use cookies and similar technologies to:

Improve website functionality
Remember user preferences
Measure website traffic
Enhance customer experience

Users may disable cookies through browser settings; however, some website features may not function properly.

10. Children's Privacy

Our services are intended for individuals aged 18 years and above. We do not knowingly collect personal information from children without parental consent.

11. Your Rights

You may request to:

Access your personal information
Correct inaccurate information
Update your contact details
Withdraw consent for marketing communications
Request deletion of personal information, subject to legal and operational requirements

12. Changes to this Privacy Policy

Mighty Furries reserves the right to modify this Privacy Policy from time to time.

Any updates will be posted on our website and become effective immediately upon publication.

13. Contact Us

For questions, concerns, or requests related to this Privacy Policy, please contact:

Mighty Furries

Email: admin@mightyfurries.com
Phone: +91 89284 84878
Store Address: Shop No. 2, GNP Galleria, opp. Regency Anantam Road, nr. Nandi Palace Hotel, Dombivli, MIDC, Dombivli East, Kalyan, Maharashtra 421203